Welcome to JMS Express Clearing Forwarding Pvt. Ltd. By accessing or using our logistics services, including but not limited to freight forwarding, customs clearance, warehousing, and transportation services, you agree to comply with the following Terms and Conditions. Please read these carefully as they govern your relationship with us and outline your rights and obligations.

Definitions

“Services” refers to all logistics and freight forwarding services provided by JMS Express Clearing Forwarding Pvt. Ltd. “Customer” means any person or entity utilizing our services. “Goods” refers to items or cargo handled, transported, or stored by us on behalf of the customer.

Scope of Services

JMS Express provides services such as transportation, customs brokerage, warehousing, packaging, and freight forwarding in accordance with applicable laws and industry standards. Our role is limited to the specific services outlined in the service agreement or contract, and JMS Express does not act as an insurer of goods.

Obligations of the Customer

Customers are responsible for providing accurate and complete information related to the goods, including but not limited to:

• Description of goods
• Quantity, weight, and dimensions
• Value for customs declaration The customer must comply with all applicable laws and regulations, including customs and import/export laws. JMS Express is not liable for delays, penalties, or other issues arising from the customer’s failure to provide accurate documentation or comply with regulations.

Payment Terms

All charges for services must be paid in full within the timeframe specified in the invoice unless otherwise agreed in writing. JMS Express reserves the right to withhold goods or suspend services for overdue payments. Additional charges may apply for storage, demurrage, or other ancillary services.

Limitation of Liability

JMS Express’s liability for loss or damage to goods is limited to the lower of the following:

• The actual value of the goods
• Compensation limits specified under applicable international conventions

JMS Express is not liable for:

• Loss or damage caused by force majeure events, including but not limited to natural disasters, strikes, or war.
• Indirect or consequential damages, such as loss of profit or market.

Claims and Complaints

Any claim for loss, damage, or delay must be submitted in writing within seven (7) days from the date of delivery or the date when delivery should have occurred. Claims must include supporting evidence, such as a delivery receipt, invoice, JMS Express reserves the right to investigate claims and determine liability under these Terms and Conditions.

Customs Clearance

JMS Express acts as an agent in facilitating customs clearance and is not responsible for duties, taxes, or penalties imposed by authorities. Customers must provide all necessary documentation for customs processing and are liable for any errors or omissions in such documentation.

Governing Law and Jurisdiction

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. JMS Express Clearing Forwarding Pvt. Ltd. manoj_s@jmsexpresscfpl.com